Selecting Your Employee Relocation Services Partner

How to Pick An Employee Relocation Services Provider

When choosing a moving and storage partner for your employee relocation program, it is important to look at their qualifications. A good provider should be experienced in household goods moving and financially stable, while also having the hauling fleet required to service your company.  Once those conditions are found, look deeper to see who would be the best partner for your employee relocation program.

• What is the organization’s culture, do they allign with yours?
• What does client support mean to them?
• How is quality service implemented?

Culture and Values

How your employee relocation services provider respects their workers will have an impact on the overall service you can expect for your transferees and new hires. The level of care and kindness that is provided by a service partner is the cornerstone upon which its staff will perform. As a fourth-generation family owned and operated business, Corrigan’s workers are more than just employees, they’re a member of the Corrigan family. Corrigan’s workers have received the highest individual honors possible from United Van Lines – several of them more than once!

At Corrigan we know that our employees are our strength. All moving companies have warehouses, everyone has trucks, and everybody has equipment. It’s the Corrigan team members that sets us apart, from the movers carrying furniture to the dispatchers you never see, Corrigan’s employees genuinely believe in what they're doing, and it's visible in every employee relocation we do.

Customer Services

Good customer service is the basis upon which all good employee transfers start. Yet deciphering which movers can offer you good customer service can be a challenging thing. So what exactly does strong customer service look like from your employee relocation service company and how is good customer service provided?

Top tier customer service is implemented all over Corrigan. Whether it’s our front-line moving teams working in the houses of our customers, or our employees working behind the scenes doing the coordinating or billing for Corrigan, customer service is provided at each and every opportunity on each relocation we do.

• Home Survey

  As your preferred relocation services provider, Corrigan will complete either a regular in-home survey or a virtual survey. With people depending more and more on computers, virtual surveys are becoming a convenient way of surveying. Corrigan’s experienced survey crew work with the homeowners to compile a precise  inventory. These have shown themselves to be accurate, because we regularly review estimated weight in comparison to actual weight after the relocation occurs. This allows us to continually  improve our abilities and surveying accuracy.

• Estimate Review

  Once the residence review is complete and the survey notes  is put together, a employee of the Corrigan team will prepare the quote for all requested services and review them with the transferee. We are dedicated, as your employee relocation services company, to deliver good value to each transferee while also delivering the world-class quality Corrigan is known for. Our staff will work to provide all transferees with ideas that will help them stay within their budget.

• Pre-Move Counseling

  Every transferee will be given their own move coordinator who will work directly with him/her throughout every stage of the move process. Rest assured, as your chosen employee relocation services company, Corrigan’s class of relocation coordinators are some of the best in the industry and have been recognized on more than one occasion for being the top performing inside the United Van Lines system of agents!

• Pack, Load and Delivery Day

  Come move day you can relax knowing that our drivers are ready to manage everything for you. We are proud to be part of an an elite group of moving and warehousing companies nationwide that are dedicated to regularly coaching our front-line service providers. Through the Kathleen Corrigan Training Center, workers study the skills of relocation industry before arriving at a customer’s house. No other relocation business gives the level of firsthand coaching that the Corrigan Academy provides.

With Corrigan as your employee relocation services provider, you will be able to rest assured that you have a well-rounded crew of high-quality experts working both for you and for your new hires. From the first contact to the final day of the move, as your employee relocation services company, Corrigan’s team of professionals will work with your transferees to certify they have the details they need when they want it. When our clients say, “…this was the best move ever!,” we know we’ve supplied a top-tier employee relocation and excellent client support!

Quality Services

Corrigan prides itself on giving quality service with every relocation. We are a committed employee relocation services company with ongoing quality initiatives. Corrigan believes that our ability to continuously improve the relocation experience is rooted in our ability to attract, train and retain the best in the moving industry.

Staff growth and advancement is taken seriously throughout the Corrigan organization. Each member of our staff undergoes a background check, alongside pre-employment and random drug testing of all drivers. We’ve also made a state-of-the-art training room within our building to verify our teams are equipped with the required skills and know-how to lead our clients through the relocation process prior to entering the field. Our whole staff of experienced, trained and determined crew is dedicated to raising the bar in the industry and showcasing how great the relocation experience can be.

Our staff have the experience and equipment to deliver the quality service Corrigan is known for. Maintaining and investing in top-of-the-line equipment is an essential business practice for all moving and storage  businesses. Corrigan considers its annual capital investments in equipment as essential as well as a recruitment opportunity for attracting and holding operators and teams.

Many topics must be considered when choosing the appropriate employee relocation service provider for your organization. Beyond the basic aspects of selecting a moving company, it is helpful to consider your potential provider's values and norms as well as how they prioritize quality and customer service. Identifying a few of the potential provider's values can prove to be a valuable endeavor when choosing the ideal employee relocation services supplier.